Poor customer service. The worst I ever experienced. I was trying to ask a question from an employee walking by, he said " just one minuet, I need to make a key for a customer..." He didn't even let me ask the question. Finally got tired of waiting went home called store spoke to manager asked question, he said they didn't have what I was looking for. If customer service is important to you then avoid this store....
YOU Bet I'll go there more often!!
Went in their on Mother's Day to buy a screw.
I normally visit another Ace, but was in the neighborhood, so stopped for a few parts needed to complete a project. From the moment I was greeted walking in the store until I left I had great customer service. As I walked toward the hardware section I was greeted by an associate that asked if he could assist me. I told him my need and he took me directly to the components I needed. He was very nice and helpful. The checker was kind and asked if I found everything I came in for. I can't say enough about the way I was treated. I often go to the big box stores, but will make Ace my go-to place for all my hardware needs.
Decently stocked
Customer service sucks.
I felt appreciated, and was treated like a valued customer!!
GREAT CUSTOMER SERVICE!!
Westlake Ace Hardware is a US Hardware Store based in Bethany, Oklahoma. Westlake Ace Hardware is located at 7120 NW 23rd St, Bethany, OK 73008, USA.
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